Add an Additional Mailbox in Outlook, as a Delegate
Access your mailbox account.
1. In your email, click the File tab.
![Outlook File tab](https://media.screensteps.com/image_assets/assets/001/493/764/original/3ddc42ff-a4ee-4003-93bd-1fb3df5a6328.png)
2. In the Info section, select Account Settings.
![Account Information screen](https://media.screensteps.com/image_assets/assets/001/493/760/original/d1748c56-3fdc-4496-9f9e-86be97810e22.png)
- Click the Account Settings drop-down.
- Click Account Settings....
3. Select the email account that has been given delegate access, then click Change...
![Email accounts](https://media.screensteps.com/image_assets/assets/001/493/752/original/274810b0-b923-4bba-84ea-0e1306194939.png)
Add the additional mailbox.
4. In the Change Account window, click More Settings...
![Change Account](https://media.screensteps.com/image_assets/assets/001/524/788/original/1dab9440-7886-4351-b5a4-fe890e241a65.png)
NOTE: Ensure the Offline Settings box is checked for Use Cached Exchange Mode.
5. In the Microsoft Exchange window, click the Advanced tab to add any additional mailboxes.
![Microsoft Exchange advanced tab](https://media.screensteps.com/image_assets/assets/001/493/756/original/cc68c045-38d7-48d4-b8a5-b56ddfd14702.png)
Select the Advanced tab.
- Click Add.... From the Outlook directory, type the name of the mailbox you (the delegate) have been given permission to manage.
- Click Apply > then click OK.
6. Click Next.
![Change Account server settings](https://media.screensteps.com/image_assets/assets/001/493/748/original/16a88145-ca6d-4f75-8b07-f7f0f3b96fd6.png)
7. Congratulations!!! The mailbox has been added, click Finish.
![Change Account finished](https://media.screensteps.com/image_assets/assets/001/493/767/original/2920c50f-2b58-49d1-9a81-49987ab74763.png)
8. Close Account Settings window, click Close.
![Email accounts finished](https://media.screensteps.com/image_assets/assets/001/493/750/original/06592022-df90-4004-9954-397b3e6e0c6c.png)
9. Click the account name in your list of mailboxes to access the mailbox you have been granted access to.
![List of mailboxes](https://media.screensteps.com/image_assets/assets/001/493/762/original/480b5e00-73dc-4847-93f4-32000e8b889d.png)
Remember: A delegate will only have permission to access the folders they are granted access to.
![Account access error](https://media.screensteps.com/image_assets/assets/001/524/786/original/43dcbe8a-f435-4758-af36-b395ba9acc42.png)
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