Finding your BitLocker recovery key in Windows

 Finding your BitLocker recovery key in Windows

If your system is asking you for your BitLocker recovery key, the following information may help you locate your recovery key and understand why you're being asked to provide it.

Where can I find my BitLocker recovery key?

BitLocker likely ensured that a recovery key was safely backed up prior to activating protection. There are several places that your recovery key may be, depending on the choice that was made when activating BitLocker:

• In your Microsoft account: Open a web browser on another device and Sign in to your Microsoft account to find your recovery key. This is the most likely place to find your recovery key.

  Tip: You can sign into your Microsoft account on any device with internet access, such as a smartphone.

  You can use the link above, or just go to https://account.microsoft.com/devices/recoverykey.
  
  It should look something like this:

• Note: If the device was set up, or if BitLocker was turned on, by somebody else, the recovery key may be in that person’s Microsoft account.

• On a printout: You may have printed your recovery key when BitLocker was activated. Look where you keep important papers related to your computer.

• On a USB flash drive: Plug the USB flash drive into your locked PC and follow the instructions. If you saved the key as a text file on the flash drive, use a different computer to read the text file.

• In a work or school account: If your device was ever signed into an organization using a work or school email account, your recovery key may be stored in that organization's Azure AD account. You may be able to access it directly or you may need to contact the IT support for that organization to access your recovery key.

• Tip: During COVID we have seen a lot of customers who were suddenly working or attending school from home and may have been asked to sign into a work or school account from their personal computer. If that was your experience too, then it's possible your work or school has a copy of your BitLocker recovery key.

• Held by your system administrator: If your device is connected to a domain (usually a work or school device), ask a system administrator for your recovery key.

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Masud Rana