HP Pavilion 15 Laptop Keyboard Not Working

HP Pavilion 15 Laptop Keyboard Not Working

To fix an unresponsive HP Pavilion 15 keyboard, first restart the laptop and test it after holding the power button for 15 seconds. Next, check for physical obstructions or damage, then clean the keyboard area. Try updating or reinstalling the keyboard driver in Device Manager and run the Windows keyboard troubleshooter. If the keyboard still doesn't work, run the HP built-in component test to determine if the issue is hardware-related, requiring professional service. 

1. Perform Basic Troubleshooting

• Restart your laptop: A simple restart can often resolve temporary software glitches. 
• Power Reset: Turn off your laptop, disconnect the power adapter, and press and hold the power button for 15 seconds. Wait for a few seconds, then plug in the power adapter and restart the laptop. 
• Check for Physical Damage and Clean: Inspect the keyboard for dirt, dust, or debris that may be causing issues. Turn the laptop off, disconnect the power, and use compressed air to blow out any dirt. You can also use a soft brush or a slightly damp microfiber cloth to clean the keys, allowing the laptop to dry completely before use. 

2. Update or Reinstall Keyboard Drivers

• Access Device Manager: Right-click the Start button and select Device Manager. 
• Locate the Keyboard: Expand the Keyboards category. 
• Update Driver: Right-click your keyboard driver and select Update driver, then choose Search automatically for drivers. 
• Uninstall and Restart: If updating doesn't work, right-click the driver again and select Uninstall device. Restart your computer, and Windows will automatically reinstall the driver. 

3. Run Diagnostics and Troubleshooters

• HP Component Test:

  After restarting the laptop, press the Esc key repeatedly to open the Startup Menu. Select F2 for System Diagnostics, then choose Component Tests and the Keyboard test to check for hardware faults. 
• Windows Troubleshooter:

  Go to Settings > Update & Security (or System in Windows 11) > Troubleshoot > Additional troubleshooters. Run the Keyboard troubleshooter and follow any on-screen instructions. 

4. Check BIOS/UEFI Settings 

• Enter BIOS/UEFI:

  Press Esc repeatedly at startup to open the Startup Menu, then press F10 to access the BIOS Setup.
• Load Default Settings:

  Navigate to the Exit tab and select Load Default Settings, then press F10 to save and exit.

5. Seek Professional Help 

• If the HP component test indicates a hardware failure or the issue persists after these steps, contact HP support or visit an authorized service center for professional repair.

Thanks for Reading...

Masud Rana